Shopping Terms and Conditions

How to Shop at Vintage Jools:

Click on an item to item details. Click "Add to Cart" button to purchase the item.

Click "View Cart" to keep track of your shopping. Feel free to file up your cart as you can always review your purchases before checking out.

We accept payment by credit cards via Paypal. Please email us if you prefer a different payment method.

Keep Shipping Cost Low

We offer fixed shipping charges for any amount of purchases up to $100.

You can enjoy free shipping for orders of above $100.

Exchanges and Refunds Policy:

We describe each item in detail and highlight wear and tear if there's any we can see. Where there is no such mention, you can assume the piece is in good to excellent condition.

Please email us if you would like more details or pictures of certain items.

You and I both know that vintage jewelry has been around probably for longer than you and I, that they inevitably show signs of age. However, If you are unsatisfied with a purchase due to inaccurate product description, we will gladly offer an exchange or refund.

Exchanges:If exchanging for items of lesser value, no refund in the price difference will be offered.If exchanging for items of higher value, customers will be requested to top up the difference in prices. For all exchanges, customers are kindly requested to cover the full cost of shipping the returned items as well as for the shipping of the exchanged items.Exchanged items will be shipped only after the original item is returned to us in the condition it left us and after payment for shipping and price difference is finalised.

Refunds:We offer refund for items returned to us at the cost of the customer. The items returned must be in the same condition as they left us. Refunds will be made after deducting the actual shipping costs we incurred in shipping the products.We thank you for your understanding of our exchange and refund policy and look forward to be of service to you.

 

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